Synchronization Diagnostics

Potential Cause

"The Discord OAuth token has expired or the 'role_connections.write' scope was not authorized during the handshake."

Resolution Steps

• 1.Navigate to Moebius Settings > Institutional Sync.
• 2.Click 'Re-verify Roles' to trigger a fresh OAuth handshake.
• 3.Ensure you check 'Write Role Connections' when prompted by Discord.
• 4.In Discord, go to Server Settings > Linked Roles and click 'Moebius Verified'.

Potential Cause

"Your VIP status or professional role was updated in the Nexus but has not yet synchronized with the Discord API."

Resolution Steps

• 1.Allow up to 5 minutes for cross-CDN synchronization.
• 2.Perform a 'Force Sync' by clicking Re-verify in your settings.
• 3.Completely restart your Discord client to clear local role caches.

Potential Cause

"You are attempting to link a Discord account that is already associated with a different Moebius UID."

Resolution Steps

• 1.Verify you are signed into the correct Discord account in your browser.
• 2.If you need to move a link, contact help@moebiusorder.com for a manual identity audit.
• 3.Ensure your Discord email matches your Moebius email for priority resolution.